Southwest Airlines says that it briefly grounded flights nationwide due to “technical errors” as angry passengers blasted the company for delays on Tuesday — a repeat of the disastrous meltdown suffered by the carrier during December, the NY Post reports.
“We have had to implement a ground stop as a result of intermittent issues that were experienced, and we should hopefully be resuming our operation as soon as possible,” a Southwest Airlines spokesperson tweeted today in response to an angry customer who said they were “sitting in a plane waiting for computers to come back. I apologize for any inconvenience this may cause, but we’ll be here for you if you need any assistance,” the company rep tweeted.
The Federal Aviation Administration gave Southwest the green light to resume flights a short time later, though planes heading into Dallas Love Field Airport were still grounded. According to the FlightAware flight tracking website, some 2,500 Southwest flights — which make up around 30% of its schedule — were experiencing delays as of Tuesday morning.
Source: Matzav